Website support and growth
A website doesn't end at launch. We keep it running, updated and still bringing leads - instead of quietly breaking for six months.
- 50+projects launched
- 12industries, from public sector to AI
- 3 daysfastest launch
- $0before the contract: mockup and review
Website support is regular maintenance after launch: uptime monitoring, updates, backups and changes requested by the owner.
Most websites don't break all at once - they degrade quietly: the form stopped sending, the certificate expired, an update broke the layout in one browser. The owner finds out from a customer, at best.
Support isn't about «doing something every month». It's about catching those things before your visitors do - and not waiting a week for a price change.
What's included
Checks every few minutes, alerts on failure. We track domain and certificate expiry separately - a banality that costs people days.
Regular test submissions. A silent form is the most expensive failure: traffic arrives, budget burns, no leads.
Regular site and database backups, verified by actually restoring them. A backup nobody has tried to restore isn't a backup.
Dependency and engine updates, patching known vulnerabilities, spam protection on forms.
Copy, pages, blocks, banners, new sections - within your monthly hours. Small edits are done same-day.
We watch Core Web Vitals and analytics goals. If speed slips after a change, we see it before the search engine does.
What a month looks like
All work ↗A typical mix - the specifics depend on the project.
Who needs it
- 01The site brings leads and downtime costs money.
- 02No in-house developer, but changes are needed regularly.
- 03The previous contractor disappeared or handed over without documentation.
- 04You have security and backup requirements.
Yes. We start with an audit: code, hosting, backups, vulnerabilities. Then we say plainly what can be supported as-is and what is cheaper to rewrite. If the site is fine, we don't propose a rewrite.
Free: site audit in 1-2 days - before any contract or payment
I want site audit ↗Contract, payment, warranty
We work under a signed contract. Scope, quote and timeline are fixed before we start and do not change later.
An advance when the contract is signed, the rest after acceptance. Payment by invoice.
For three months after launch we fix bugs and help with small edits free of charge.
We work with clients in different countries: calls online, documents signed electronically.
FAQ
How much does website support cost?+
Quoted individually, after a free site audit. We size the package to the workload: some sites need prevention and occasional edits, others need continuous development.
What if there were no changes this month?+
Prevention still runs: monitoring, backups, updates, form checks. Unused hours roll over to the next month within reason.
Will you support a site you didn't build?+
Yes. We start with an audit: code, hosting, backups, vulnerabilities, speed. Then we tell you honestly what can be supported and what is cheaper to rebuild.
How fast do you respond?+
Small edits within the working day. Outages - the site down, a form not sending - jump the queue, and we usually spot them before you do.
Can we avoid a yearly contract?+
Yes, we work month to month. Locking clients in with a long contract instead of good work is a bad idea.
What about access credentials?+
They stay yours; we work under separate accounts. Ending support never leaves you without your site.
Sources: Core Web Vitals - Google's page experience metrics · OWASP Top 10 - web application security risks
Other services
Services ↗Got a project? We’ll draw it.
Leave a request - a 30-minute call, we dig into the task and show site audit in 1-2 business days. Free, no prepayment.