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Telegram bot development

A bot that takes leads and payments, not just says «hi». Integrated with your CRM, with an admin panel your team can use.

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A Telegram bot is a program inside the messenger that runs a scripted dialogue: it takes requests and payments, returns information and connects the chat to your CRM.

A bot beats a website in one way: it lives where the person already is, with no page to visit. So repeated actions fit it well - booking, ordering, status checks, payments, reminders.

And it loses in another: a bot has no storefront and won't be found in search. At the brief we work out what belongs in the bot and what belongs on the site, so you don't pay twice for the same function.

What's included

01Scenarios and menus

Dialogue logic: what the bot asks, shows and where it leads. Buttons instead of commands - nobody memorises syntax.

02Lead capture

A multi-step form, answer validation, notifications to Telegram and your CRM. Nothing is lost even if someone abandons the dialogue halfway.

03Payments

Payments inside the bot: Stripe, local providers, subscriptions. Receipts and order statuses without manual checking.

04Integrations

With your website, CRM, spreadsheets, inventory or an external API. The bot becomes another channel in your existing process, not a separate island.

05Admin panel and broadcasts

Copy, buttons and products change without a developer. Segmented broadcasts that respect Telegram's limits so the account doesn't get restricted.

06Operation

A bot is a process that has to run around the clock. We set up monitoring and auto-restart: our own production system runs 20+ background tasks.

Where we've done this

All work ↗

Bots are usually internal and rarely shown in public portfolios. Here are systems where we solved the same problems - scenarios, payments, integrations.

What people put in a bot

  • 01Lead capture and booking - no calls, no office hours.
  • 02Selling a simple product or service with payment inside Telegram.
  • 03A customer account: order status, history, repeat purchase.
  • 04Internal tasks: team notifications, staff requests, reports.
When a bot won't solve it

A bot doesn't bring new people - it serves those who already found you. If the goal is «be found in search», start with a website and add the bot as a capture channel.

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Contract, payment, warranty

01Contract

We work under a signed contract. Scope, quote and timeline are fixed before we start and do not change later.

02Staged payment

An advance when the contract is signed, the rest after acceptance. Payment by invoice.

033-month warranty

For three months after launch we fix bugs and help with small edits free of charge.

04Remote, worldwide

We work with clients in different countries: calls online, documents signed electronically.

FAQ

How much does a Telegram bot cost?

Quoted individually, after a free mockup and project review. The price depends on the number of scenarios, whether payments are needed and how deep the integration goes. We fix the exact figure after the brief.

How long does it take?

From one week for a bot with a few scenarios. With payments and CRM integration - 2-3 weeks.

Can it take payments inside Telegram?

Yes. We connect Stripe or a local provider, including subscriptions with recurring billing.

Can I edit the copy and buttons myself?

Yes, that's what the admin panel is for. Copy, buttons, products and prices are editable without a developer.

Can a bot get blocked for broadcasting?

It can, if you broadcast without respecting limits - we've hit that on our own system and know where the boundaries are. We build in safe sending rates and pauses.

Who supports the bot after launch?

Whatever we agree: monthly support, or we hand over the code and documentation to your team.

Sources: Telegram Bot API - official documentation · Telegram Payments - taking payments in bots

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