A bot beats a website in one way: it lives where the person already is, with no page to visit. So repeated actions fit it well — booking, ordering, status checks, payments, reminders.
And it loses in another: a bot has no storefront and won't be found in search. At the brief we work out what belongs in the bot and what belongs on the site, so you don't pay twice for the same function.
What's included
- Scenarios and menus
Dialogue logic: what the bot asks, shows and where it leads. Buttons instead of commands — nobody memorises syntax. - Lead capture
A multi-step form, answer validation, notifications to Telegram and your CRM. Nothing is lost even if someone abandons the dialogue halfway. - Payments
Payments inside the bot: Stripe, local providers, subscriptions. Receipts and order statuses without manual checking. - Integrations
With your website, CRM, spreadsheets, inventory or an external API. The bot becomes another channel in your existing process, not a separate island. - Admin panel and broadcasts
Copy, buttons and products change without a developer. Segmented broadcasts that respect Telegram's limits so the account doesn't get restricted. - Operation
A bot is a process that has to run around the clock. We set up monitoring and auto-restart: our own production system runs 20+ background tasks.
What people put in a bot
- Lead capture and booking — no calls, no office hours.
- Selling a simple product or service with payment inside Telegram.
- A customer account: order status, history, repeat purchase.
- Internal tasks: team notifications, staff requests, reports.
When a bot won't solve it
A bot doesn't bring new people — it serves those who already found you. If the goal is «be found in search», start with a website and add the bot as a capture channel.
Where we've done this
Bots are usually internal and rarely shown in public portfolios. Here are systems where we solved the same problems — scenarios, payments, integrations.
Our own lead generation system
A Telegram bot and lead parser with a CRM: scenarios, background jobs, notifications, admin panel. Running in our production.
CUBESTROKE
A gaming ecosystem with payments and crypto integration in the user account.
PHARMORA
A reference base with two AI assistants and smart search across 17,000 items.
FAQ
How much does a Telegram bot cost?
From $500. The price depends on the number of scenarios, whether payments are needed and how deep the integration goes. We fix the exact figure after the brief.
How long does it take?
From one week for a bot with a few scenarios. With payments and CRM integration — 2–3 weeks.
Can it take payments inside Telegram?
Yes. We connect Stripe or a local provider, including subscriptions with recurring billing.
Can I edit the copy and buttons myself?
Yes, that's what the admin panel is for. Copy, buttons, products and prices are editable without a developer.
Can a bot get blocked for broadcasting?
It can, if you broadcast without respecting limits — we've hit that on our own system and know where the boundaries are. We build in safe sending rates and pauses.
Who supports the bot after launch?
Whatever we agree: support from $210/mo, or we hand over the code and documentation to your team.